Figment Global Solutions

Refund & Cancellation Policy

As our offerings are services and software solutions, the following policy applies:

Service Cancellations

Service subscriptions or software licenses can be cancelled within 15 days of purchase/activation, subject to review of usage.

Non-Refundable Services

Once a service has been fully delivered or software has been downloaded/activated, it is generally non-refundable.

Refund Eligibility

Refunds may be approved only in the following cases:

  • Technical issues that prevent use of the software/service, and which cannot be resolved by our support team.
  • Duplicate or erroneous payments.
Refund Timeline

Approved refunds will be processed within 2–7 business days to the original payment method.

Disputes

Issues regarding third-party software integrations or features outside our control are not eligible for refund.

Contact for Refunds

To initiate a cancellation or refund, please contact our support team with your order/license details.

Pricing Information

Our services are tailored to client needs, and pricing may vary depending on scope, scale, and customization requirements.
Our services start from ₹7,000 and beyond, based on the solution selected.